Targeted Case Management (TCM)

Targeted Case Management (TCM) is a service for children and teenagers who have serious emotional and/or behavioral difficulties, and their families. Targeted Case Managers help link you and your child to services, resources, and supports that can be used within your home, community, and school settings.

There are 3 levels of TCM services. The level that you get is based on your child’s needs.

  1. Intensive Case Management (ICM) is the most intensive level. The Intensive Case Manager has contact with you and your child at least once every two weeks.
  2. Resource Coordination (RC) is for children and teenagers who do not require the intensity of ICM. The Resource Coordinator has contact with you and your child at least one time per month.
  3. Blended Case Management (BCM) is more flexible than the other levels. The intensity of BCM depends on your child’s changing needs (check with a Community Care customer service representative to see if BCM is available in your area). The Blended Case Manager has contact with you and your child at least one time per month.

You and your child work together with the Intensive Case Manager, Resource Coordinator, or Blended Case Manager to write your child’s service plan. Because you know your child better than anyone, it is important that you stay involved in your child’s treatment.

How can Targeted Case Management help your child and family?

Targeted Case Managers can:

  • Refer your child to mental health and/or substance use disorder services
  • Track how your child is doing in treatment
  • Check on how your child is doing in school
  • Coordinate the services that your child gets
  • Advocate for your child
  • Help your child get involved in healthy activities
  • Link your family with supports in your community
  • Provide support for you to keep your child at home

Targeted Case Managers can help you 24 hours a day, 7 days a week, including holidays.

For more information about available service providers, call us for help.