How to Share Your Feedback
There are many ways you can share feedback with Community Care about behavioral health services in your community. Members and families can go to meetings and events to help us make sure we are meeting your behavioral health treatment needs. We have different committees that you can participate in, and, in some cases, even lead. For example, you can join a workgroup that reviews proposals for new services. We also have focus groups for members and families to talk about ideas for how, when, and where members get services. Usually, you can get a payment (stipend) for participating. If you are interested in sharing your thoughts and experience with us through these activities, please call us.
Community Care also has an annual satisfaction survey for members and families. Survey participants are randomly selected. Learn more about the member satisfaction survey process.