New Member Welcome Packet

Our Member Services staff can:

• Answer questions about your behavioral health plan coverage.

• Help you find doctors, counselors, peer supports, and other assistance near you.

• Assist you with making appointments.

• Help you get transportation to appointments.

• Help you learn what services are covered so you don’t have to pay out of pocket.

• Help you with referrals not necessarily covered by Community Care, such as food banks, clothing, food insecurity, housing, utilities, and many more resources.

• Direct you to our Facebook and Instagram pages for the latest stories and information.

• Connect you with services to stop smoking.

• Connect you with services to apply for jobs or enroll in school.

• Guide you in navigating the behavioral health system.

*Your managed care plan may not cover all your health expenses. Read your member handbook carefully to determine which health services are covered.